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BUYER FAQ

Smart lock FAQ for B2B buyers.

Short answers for quotation preparation, A15 wooden-door fit, and model selection before sending a smart lock RFQ.

QUOTATION BASICS

Questions buyers ask before quotation.

What information should I send before requesting a smart lock quotation?

Please send your target market, estimated quantity, door material, door thickness, opening direction, existing mortise or latch size, required access methods, preferred platform, and any OEM needs such as logo, finish or packaging. Photos of the door front, inside, edge and existing lock help us review the right model before quotation.

What door type and thickness does A15 fit?

A15 is designed for wooden doors. The recommended door thickness is 40-90 mm. Before ordering, confirm the door thickness, opening direction, mortise specification and existing cutout size; door thickness alone does not confirm direct replacement.

How do I know which SINON smart lock fits my door?

Start with the door, not only the lock appearance. Confirm the door material, door thickness, opening direction, existing mortise or latch, cutout size and application environment. SINON can then review whether A15, R10, D01 or another model direction is more suitable for quotation.

Send the door data before choosing the lock.

Door material, thickness, opening direction, mortise or latch details, access methods and platform requirements help us review the right SINON product direction.

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Smart Lock FAQ for B2B Buyers | SINON